如何成为一名运营经理

A degree may open the door to a variety of opportunities and diverse career paths. The degree programs offered at CTU will not necessarily lead to the featured careers. This collection of articles is intended to help inform and guide you through the process of determining which level of degree and types of certifications align with your desired career path.

Qualified operations managers are expected to be in demand as businesses expand throughout the U.S. Opportunities for general and operations managers are projected to grow from 5% to 8% through 2024.¹ 这种增长可以在许多行业中看到, 包括商业企业, 零售贸易, 服务行业, 管理和技术咨询, 政府与制造业.^1,2 结果是, individuals with the proper education and training have the opportunity to pursue a rewarding career that best fits their skills, 知识与兴趣.

技能特点

The specific duties or responsibilities of each operations manager may vary depending on the industry. 在一般情况下, 这个职位需要对商业运作有一般的了解, 人力资源(HR)和管理技术. ¹

运营经理需要进行计划, direct and coordinate the activities of public or private organizations, and they tend to deal with staff and different departments of a business. 结果是, active listening skills and social perceptiveness can be valuable. An operations manager may also want to have the ability to coordinate the tasks of others and monitor or assess the performance of staff to make improvements in their organization.^{1, 2}

教育

虽然这取决于招聘的组织，但a 工商管理理学学士学位 may be a good starting point for those interested in a career as an operations manager. Professionals looking to advance within their existing career may benefit from a 主 of 工商管理 (MBA) or 主 of Science in 管理 (MSM) with specialized experience.一些MBA课程提供的专业可能包括管理学, 人力资源管理, 及供应链管理. 另外, MSM program concentrations relating to business operations can range from 管理 to Organizational 领导.

MBA或MSM课程可能需要某些核心课程, 例如科罗拉多技术大学(CTU)提供的, 包括应用管理财务, 应用管理市场营销, 领导与道德决策, 与组织行为学. Each master’s program can provide students the opportunity to further develop managerial and decision-making skills.

认证和license

Professional and prospective operations managers have several certifications and licenses available to them. Many of these programs offer training in supply chain, logistics and operations management.^{4, 5}

An organization dedicated to supply chain education and certification programs is the American Production and Inventory Control Society (APCIS). Programs offered by the APCIS include Certified in Production and Inventory 管理 (CPIM) and Certified Supply Chain Professional (CSCP).⁵ The CPIM program demonstrates internal supply chain business operations knowledge, whereas the CSCP promotes effective management of global end-to-end supply chain activities.^6,7 . Each certification is different; however, both have the potential to increase a professional’s skill set and better serve the needs of a supply chain workforce.

运营经理的就业市场

The job market for general and operations managers is projected to grow in the next several years.⁸ 根据美国.S. 劳工统计局，有超过2个.1 million general and operations employed throughout the country in 2016.²

The states with the highest employment level in this occupation in 2016 included California, 德州, 纽约, 伊利诺伊州和佐治亚州. 另外, the industries with the highest levels of employment for general and operations managers were in business, 餐馆和食品服务, 管理咨询, 当地政府, 计算机系统设计.²

Alternative job titles for a general or operations manager can include business manager, 设施经理, 运营总监, 生产经理或门店经理.¹

在每天的基础上期待什么

There are many industries and organizational environments where an individual can explore a career. The daily tasks of operations managers vary depending on the organization, 但典型的职责包括:^{1, 3}

• 制定政策
• 日常运营管理
• 监督材料和设备的采购
• Logistics management to ensure machinery and equipment can produce goods and meet the goals of the organization
• 预算管理
• Overall operational management, including resource management and supply chain management
• 管理与第三方服务的关系, 包括安全, 行政助理和办公室交通工具
• 监督部门内的招聘
• IT服务和资源管理
• 人力资源

Since the responsibilities of an operations manager are broad and overarching, 专业人士可能想要在时间管理方面出类拔萃, 协调和多任务处理. 确保整个组织正常运作, 可能需要制定员工时间表, 定期监控和调整.¹ 当一个运营经理是成功的, an organization as a whole has the potential to function at a higher level, 哪一个可能会让你的职业有回报.

在CTU获得学士或硕士学位

科罗拉多理工大学 offers several degrees for individuals interested in business and management careers. These programs are designed to provide a real-world scenario-based education and reflect industry-relevant trends, 理论, 应用和实践. 了解更多有关CTU的商业和管理学位.

¹ “总经理和运营经理.ONet在线. 检索自:http://www.onetonline.org/link/summary/11 - 1021.00(2017年9月27日参观).
² “Occupational Employment and Wages, May 2016: 11-1021 General and Operations Managers.” U.S. 劳工统计局. 检索自:http://www.美国劳工统计局.gov /标准/经常/ oes111021.htm(2017年9月27日访问).
³ “业务运营经理”.S. 新闻 & 世界报道. 检索自:http://money.usnews.com/careers/bestjobs/businessoperations-manager(访问日期:9/27/2017).
⁴ “apic概述.美国生产与库存控制学会. 检索自:http://www.apic.org/about/overview(访问日期:9/27/17).
⁵ “凭证 & 教育.美国生产与库存控制学会. 检索自:http://www.apic.org/credentials-education(访问日期:9/27/2017).
⁶ “印共(马).美国生产与库存控制学会. 检索自:http://www.apic.http://www.credentials-education/credentials/cpim(访问日期:9/27/2017).
⁷ “CSCP.美国生产与库存控制学会. 检索自:http://www.apic.http://www.credentials-education/credentials/cscp(访问日期:9/27/2017).
⁸ 光明前景职业:11-1021.总经理和运营经理.ONet在线. 检索自:http://www.onetonline.org/help/bright/11 - 1021.00(2017年9月27日参观).

关于教育债务的重要信息, 收益, 以及参加这个项目的学生的完成率, 去 2vdu.jieyangw.com/disclosures. CTU不能保证雇佣或工资. 并不是所有的项目都适用于所有州的居民. 符合条件的学生可以获得经济援助.
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